Sound familiar?Markham
- The call
- The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.

The knob flops loose on its spindle and never springs back to level. When you turn it the latch pulls in, but you have to push the knob back yourself, and lately the latch has started staying inside the door instead of catching.
Vintage mortise lock service is the repair of the original lock in an older door rather than its removal. The lock is a rectangular steel case that lives inside a pocket in the door edge, and nearly everything that goes wrong with it, a tired spring, dried grease, a worn hub, a lost key, can be put right on the bench. The locksmith confirms you own or occupy the home, takes the case out through the door edge, rebuilds it, sorts out the keys and puts it back in the same pocket. The door keeps its knobs, escutcheons and history, and it locks as it did when new.
Sound familiar?Markham
Vintage Mortise Lock Service · Markham

Scene 1
The mortise pocket and the screw holes in the door edge carry the whole lock, so their state is part of the assessment. The locksmith probes the faceplate screws for grip, looks for cracks running from the pocket into the stile, and checks whether an earlier repair enlarged the pocket or packed it with something soft. Stripped holes, a split edge or a case that shifts when the knob is turned change the plan: dowelling and re-drilling, a hardwood filler, or longer screws may be needed before the rebuilt case can be trusted. Finding this now avoids surprises once the lock is back in the door.
Scene 2
Removal is done in a set order so nothing is forced. The knob set screws are backed off and the knobs and spindle drawn out, then the escutcheons are lifted away, their screw positions photographed for reassembly. On a cylinder lock, the small set screw in the faceplate is released and the cylinder is unthreaded from the case. The faceplate screws come out, and the case is eased from its pocket with a gentle rock, never a pry bar, because the wood at the edge of an old door is thin. Everything that comes off is bagged and labelled, and the pocket is looked at while it is empty.
Scene 3
Where a set of interior mortise latches was serviced together, you leave with bedroom and bathroom doors that close and stay closed, privacy turns that actually lock, and, if you wanted it, a single bit key that operates every interior lock the way the builder intended. A note of which key fits which door goes into the house file. Interior cases need almost no care beyond a drop of oil every couple of years and a check that a turn button has not been painted over. A child who locks a bathroom and cannot reopen it is released from outside with the bit key, so keep it somewhere the adults can reach.
What shapes the quoteBox Grove Locksmith Pros
FeesSame any hour
The locksmith checks your authority to request the work, examines the door and lock, and tells you what it needs. The knobs, plates and cylinder come off, the case slides out of the door edge and is opened on a bench, cleaned, re-sprung and repaired. Keys are made or the cylinder rekeyed, the door pocket is tidied, everything goes back on, and the strike is adjusted. You test the finished lock from both sides.
A lock you have tested yourself from both sides, keys counted into your hand with a spare, any parts that were removed if you want them, and a short written note of what was done: case type, parts replaced, keys made, strike adjusted. For a bit-key lock the locksmith keeps the details needed to cut further keys later. You also get shown where the yearly drop of oil goes.
A single entry lock that needs cleaning, springs and a strike adjustment is generally done in one visit of an hour or two. Filing a bit key adds bench time, and a set of interior latches is longer simply because there are more of them. A case that needs a part fabricated, or a replacement case that has to be ordered to size, may mean a second visit; the locksmith says so at the assessment.
YorkOntario
Vintage Mortise Lock Service · Mount Joy, Box Grove, Cedar Grove, Locust Hill
Every square is one home in a hundred.
On-site assessment
The knob flops loose on its spindle and never springs back to level.
(289) 301-8897, open 24/7.
On-site assessment preferred · (289) 301-8897, open 24/7